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Joyce Chen

Sr. Director of Engineering

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Joyce has worked in the software industry for more than 25 years and has extensive experience building software and leading teams through change. She joined Nordstrom in 2018, spearheading its digital transformation and shifting its engineering culture. Prior to Nordstrom, Joyce spent 18 years at Microsoft where she led teams building box product software and cloud services, all while transforming them to a dev-ops model. Joyce is passionate about technology and diversity, inclusion and belonging (DIB). She champions the DIB effort within Nordstrom, where she is a key driver for the Nordstrom Women In Tech and Grace Hopper planning committees. She was a panelist for various panels including the Ignite Girl and WiT Regatta events. Similarly, at Microsoft, Joyce was a key driver for the Microsoft Women community and Diversity and Inclusion Day. Joyce lives in Bellevue, WA with her husband and daughter. During her spare time, she loves to paint, practice yoga and travel.
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